Adobe Acrobat: Print to Adobe/ Print to PDF Not working

Issue

Print to Adobe / Print to PDF not working for Adobe Acrobat or other apps. 

Environment

Adobe Acrobat. If you use Adobe Acrobat for PDF's and use the Print to Adobe / Print to PDF for Adobe this article will apply to you. If you are using the Microsoft Print to PDF, does not apply to you. 

Resolution

  1. Go to the Printers & Scanners. This can be found by going to the windows Search Bar on the bottom left of your screen and searching for Printers & Scanners.
  2. Find the Print to Adobe / Print to PDF printer that you are experiencing problems with. Click on it and click "Remove Device".
  3. Now, go back to Adobe Acrobat, find the Help tab on the top, and click "Repair Installation". This will repair the Adobe Acrobat client and re-install the Print to Adobe/PDF Printer on your computerUploaded Image (Thumbnail)
  4. Once done, try to Print to Adobe / PDF again and see if it works. This should resolve the issue.

If this does not solve your issue, try the steps below.

  1. Go to Printers and Scanners
  2. Find the Adobe PDF Printer and click on it. Then select "Manage"
  3. Go to Printer Preferences and uncheck the box that says "Rely on system fonts only, do not use document fonts"
  4. Done

If you are still having issues, reach out to the MIS Service Desk.

 

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