First time using OneDrive, or need help setting it up? This guide will walk you through the basics.
Microsoft OneDrive
Initial Setup:
Using OneDrive:
Verifying Files are Synced
A blue cloud icon next to your OneDrive files or folders indicates that the file is only available online. Online-only files don’t take up space on your computer.
You can’t open online-only files when your device isn’t connected to the Internet. Learn more about OneDrive Files On-Demand
Files that you mark as "Always keep on this device" have the green circle with the white check mark.
These always available files download to your device and take up space, but they’re always there for you even when you’re offline.
Learn more about OneDrive Files On-Demand
If you see a "people" icon next to your OneDrive files or folders, this indicates the file or folder has been shared with other people.
Learn more about how to change sharing at Share OneDrive files and folders.
The circular arrows over the OneDrive or OneDrive for work or school notification icons signify that sync is in progress. This includes when you are uploading files, or OneDrive is syncing new files from the cloud to your PC.
Sync icons may also be seen online on OneDrive.com.
OneDrive will also check for other file or folder changes and may show "Processing changes". If OneDrive shows “Processing changes" for a long time, it could be because you have an online file open, a very large file syncing, a lot of files stuck in a queue. To help resolve these problems, read OneDrive is stuck on “Processing changes".
If you're seeing the sync pending icon in File Explorer, read OneDrive is stuck on "Sync pending".
A grayed-out OneDrive icon with a line through it means you're not signed in, or OneDrive setup hasn't completed.
Press , search for OneDrive and then open the OneDrive desktop app.
Note: If you see the error message "You're already syncing a personal OneDrive on this computer", follow the steps to unlink and relink your account.
If you see a red "no entry" style icon over your OneDrive icon, it means your account is blocked.
Learn more about what to do when your OneDrive account is frozen.
A red circle with a white cross means that a file or folder cannot be synced. You'll see this in File Explorer or on the OneDrive notification area icons.
Click the blue or white OneDrive icon in the notification area to learn more about the problem.
For more help, read how to Fix OneDrive sync problems.
When you open an online-only file, it downloads to your device and becomes a locally available file. You can open a locally available file anytime, even without Internet access.
If you need more space, you can change the file back to online only. Just right-click the file and select “Free up space.”